One of our client who lives in long island called us and informed us that a handle to one of his door had malfunctioned and had come off. It was an Emtek Tabular entry set that is ideal for front doors. The handle had a Schlage C key way , Standard latch 2-3/8″ backset . We called the EMtek and we tried to explain to them what had happened. After they confirmed that they stocked the handle, we send one of our highly qualified technicians to assess the handles available. Luckily, after we called Emtek and explain to them they send the replacement kit for emtek spring component and we settled down to installing it.
First we unscrewed the old handle which had broken so that we could replace it. We then installed the new handle and tested it. The handle served the purpose and the client thanked and praised us.
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